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PostPosted: Thu Nov 11, 2010 2:36 pm
by Newsdemon
Hello everyone. We're very thankful to have our own area here at Newsbin. We have a lot of users who frequently ask for help and are using the Newsbin Pro software so it seems appropriate to have a space here.

While we still prefer our customers use our 24/7 support services located on our website, we'll also be happy to answer your questions here, if possible.

We encourage you to be thoughtful when you submit any details about your support situation on a public forum. Sharing your information publicly can be less than ideal and we will do our best to delete/modify any posts that contain sensitive customer information.

Here are some links, in case you need them:

NewsDemon Homepage:
Newsbin Pro Discount info:
NewsDemon FAQ:
Report Abuse:
NewsDemon Support:

Re: Hello

PostPosted: Sat Nov 27, 2010 12:01 pm
by optiman
I'm trying out Newsdemon, but the header download speeds using SSL are very slow compared to Astraweb. I get 50mbps compressed using Astraweb, and between .5 to 2 mbps using Newsdemon. I've tried different ports. File downloads seem to use my full bandwidth of 18mbps.

Re: Hello

PostPosted: Sun Nov 28, 2010 12:24 pm
by Newsdemon
At NewsDemon, we do not currently offer compressed headers which is probably causing the most of your issue.

To my knowledge, only one connection is used to download headers in the client. Someone at Newsbin can probably answer this better than me, but I think the connections are limited to one at a time so the client can better keep the headers organized in a linear fashion so article numbers/message ID's don't get transposed.

A news client asks the server for the article range and gets something like 1000 1120 1220 (total articles, low watermark, high watermark). Low watermark is the lowest article number in the group (oldest article) and high watermark is the newest.

Re: Hello

PostPosted: Sun Nov 28, 2010 1:00 pm
by Quade
Opti, the best way to get the max header speed is to hit the update button and update all the groups at once. I have mine set to update every hour so, I seldom have to manually update the groups.

Re: Hello

PostPosted: Sun Nov 28, 2010 8:37 pm
by optiman
Newsdemon- would it be possible to enable header compression and fix your header download problem? For me it would mean two orders of magnitude less waiting time. Today's header speeds are worse than yesterday's, between .5 - 1 mbps. For me, I would have to stay with Astraweb which gives me around 100mbps as they have much higher header download speeds coupled with compression.